FREQUENTLY ASKED QUESTIONS

What are your payment methods?

Tan-Skinned Swimwear accepts the following modes of payment:

  • Credit/Debit Card via Paypal
  • Bank Deposit / Online Transfer: BPI or BDO
  • GCASH

An email will be sent containing our bank details where you can settle your payment if you choose to pay via Bank Deposit or Online Transfer.

REQUIREMENT: Once payment has been made, kindly send us a picture/screenshot of your proof of payment at tanskinnedph@gmail.com.

How many days will I be given to settle my payment?

We only allow 1-2 days reservation for your order. Should you not have settled your payment 2 days after you ordered, your order/s will automatically be cancelled. Please pay on time.

How much are your shipping rates and what is your shipping schedule?

Our shipping rates are ₱100 for Metro Manila and P180 for Provincial areas. Shipping is every Mondays to Fridays only excluding any holiday.

How will I know if my order and payment has been confirmed and is already being processed?

Once we receive your payment, an email will be sent to you saying that your order is now being processed.

How long is your processing time?

We will try our best and process orders as quickly as possible, but do give our team atleast 24 hours to process your order/s before having them shipped out.

How long does it take for my order/s to be delivered?

Delivery for Metro Manila takes 1-3 working days and for Provincial areas, it takes 3-7 working days. This excludes weekends and any holidays. Do take note that we are not liable for any delay in shipping time from the courier.

Where can I get my tracking number?

Once your order has been shipped, an email will be sent to you containing the tracking number of your order.

Do you ship internationally?

Unfortunately, we are not yet accepting international orders.

Where can I see your size chart?

You can view our general size chart here. We do know that picking the right swimsuit size for you is tough, so if you have any sizing inquiries, feel free to send us a mail at tanskinnedph@gmail.com with the subject being “Sizing Inquiry”.

How will I know if my credit card details are kept safe when ordering here?

This site uses SSL (Secure Socket Layering), the standard security technology which secures all personal information during online transactions. Tan Skinned Swimwear does not store nor hold any of your card details so there’s nothing to worry!